Payment Policy

At Sunolia.shop, we offer a secure and convenient payment process designed to make your shopping experience as smooth as possible. Please review the details below to understand how payments are processed.

1. Accepted Payment Methods

We accept the following major payment options:

• Credit Cards: Visa, MasterCard, American Express, Discover

• Debit Cards

• PayPal

• Other secure third-party gateways (if available at checkout)

All transactions are processed in the store’s default currency unless otherwise noted.

2. Secure Payment Processing

Our website is protected by SSL (Secure Socket Layer) encryption, ensuring that your personal and payment information is securely transmitted and never stored or exposed.

We do not retain your credit card details after the transaction is completed.

3. Payment Timing

Full payment must be made at the time of purchase. Orders will not be processed or shipped until the transaction has been successfully authorized.

4. Billing Accuracy

Please make sure your billing information matches your payment method. Mismatched or incomplete information may delay or prevent order fulfillment.

We reserve the right to cancel any suspicious or flagged transactions to protect our customers and platform.

5. Currency & Transaction Fees

All prices on our website are listed in the local display currency. If your bank account is in a different currency, your provider may charge a currency conversion fee or apply an exchange rate, which we do not control.

6. Failed Transactions or Payment Errors

If your payment fails:

• Double-check your card number, expiration date, and CVV code

• Ensure you have sufficient funds or credit

• Try a different payment method if the issue persists

7. Payment Disputes

If you believe you were charged incorrectly or see a suspicious charge, please contact us first before disputing with your bank. We will promptly investigate and resolve any issues.